Memory

Memory is the only context type that DelegateZero writes itself. Unlike every other context type - which you author and manage - Memory is generated automatically every time a decision is made. You do not create Memory records manually.

Every decision DelegateZero makes produces a Memory record capturing what was requested, what was decided, the confidence score, and the reasoning. Over time, this creates a behavioral record of how decisions have been handled - not how you intended them to be handled, but how they actually were.

Memory also captures correction events. When you override a decision - escalating something DelegateZero executed, or executing something it escalated - that disagreement is recorded as a correction event. These corrections directly influence future decisions of the same type, reducing confidence and increasing the likelihood of escalation until the underlying context is improved.

What you can do with Memory records

• Browse your full decision history, filterable by date, decision type, entity, confidence score, and correction events
• Annotate individual records to add context or flag them as significant
• Delete records that are incorrect or no longer relevant

You cannot create Memory records manually. The factual record of what occurred is always system-generated. Annotations are yours - they layer on top without altering the underlying record.

Communication history (emails, Slack threads, past messages) can be connected as an additional Memory source via integrations. This is opt-in and configured separately from automatic decision-based Memory.

A note on privacy: Memory accumulates behavioral data over time. You can delete individual records or bulk-clear by date range at any time. See the Privacy Policy for details on data handling and retention.